Training Program Agenda

Cross-cultural Communication in Higher Education.

8:30 Workshop Introduction
Check-In
Ice Breaker
Introduction to Cross-cultural Communication

8:45 The Latin American Communication Way
Statistical Review of MCC Demographics
High Context vs. Low Context Cultures
Latin American Communication Styles

9:10 Cross-cultural Non-verbal Communication
Differences Between Non-Verbal Communication Styles

9:30 BREAK 5 minutes

9:35 Cross-cultural Non-verbal Communication
Polychronic vs. Monochronic

9:50 Cross-Cultural Conflict Resolution
How Would You Respond Activity
Thomas, K. Conflict Resolution Model

10:10 Wrap Up
Rehearsal Pairs
On the Job Practical Tools
In-Basket and Other Questions
Final Evaluations

10:30 Adjourn